Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name, address, phone number, and email address
• Property details and project information
• Payment information when you hire us for services
• Communication preferences and correspondence with us
• Photos of your property if you share them with us

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for your project
• Communicate with you about your project and schedule
• Process payments and maintain financial records
• Improve our services and customer experience
• Send you information about our services if you opt in
• Comply with legal obligations and resolve disputes

3. Information Sharing

We do not sell your personal information to third parties. We may share your information only in these limited circumstances:

• With contractors or suppliers who help us complete your project
• With permit offices and inspectors as required by law
• With our insurance providers if necessary
• When required by law or to protect our legal rights
• With your explicit consent

4. Website Data Collection

When you visit our website, we may automatically collect certain information through cookies and similar technologies. This includes your IP address, browser type, pages you visit, and how long you spend on our site. We use this information to improve our website and understand how visitors use it.

5. Cookies

Cookies are small data files stored on your device. We use cookies to remember your preferences and analyze website traffic. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for seven years for tax and warranty purposes. Marketing information is kept until you ask us to remove it.

8. Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Object to certain uses of your information

To exercise these rights, contact us using the information below.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You can request information about the categories and specific pieces of personal information we have collected, the sources of that information, and how we use and share it. You also have the right to request deletion of your personal information and to opt out of any sale of your information (which we do not do).

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

RCD Rancho Cucamonga Decks
8711 Monroe Ct STE F
Rancho Cucamonga, CA 91730
Phone: (909) 403-3849
Email: info@ranchocucamongadecks.com